Manage Your Laser Printers

Return Policy

Guarantee

MYLP guarantees that the products we sell will be free of defect in materials and labor for a period of one year from the date of purchase. We also guarantee that the products we sell will not cause damage, deterioration or abnormal wear and tear to any compatible machine for which it was originally designed. Our liability regarding the preceding is limited to repair, replacement or reimbursement of repair.

Returns

Unused items - we will accept the return of unused name-brand (OEM) products for refund (subject to restocking fee) within a period of 90 days from the date of purchase. We will accept the return of unused remanufactured (MYLP) products for full refund within a period of 6 months from the date of purchase. Returns must be pre-approved and shipped at the customer's expense on an RMA issued by ManageYourLaserPrinters.com (MYLP) to the destination defined by MYLP. RMAs will expire after 21 days.

Unused items must be unopened, and in a resellable condition. Items returned in damaged, marked or altered packaging will not be accepted.

Defective items

We will accept the return of defective items for full refund for a period of one year after the date of purchase. Returns must be pre-approved and shipped on an RMA issued by MYLP to the destination defined by MYLP. Shipping will be covered by MYLP through the provision of a UPS shipping label. RMAs will expire after 21 days.

Upon receipt, MYLP will inspect returned products. Products found to be consumed, expired or items not sold by MYLP will not be accepted.